Professional and sustainable maintenance of your devices and ensures the stable operational availability of your company With the aim of avoiding the expense and inconvenience caused by process interruptions and defaults.

 

For this purpose the ASI GmbH offers different pre- and aftersales- support- services, as well as maintenance.

 

Repairs, services and maintenance are performed in compliance with your request either 

 

-in our in-house repair center

or

-on-site at your company.

 

 

We cover a wide spectrum of solutions, enabling you to choose from a variety of possible additional services, for example:

 

-pre-staging

-quality assurance

-telephone support

-release control operating system

-provision of customer-specific configurations

-project manager

-personal account manager

-staging after a repair by the manufacturer

-error reporting and root cause analysis

-release adaptation

-RMA processing

-cleaning of devices

-individually determined repair processing times (ASI inhouse)

-online portal

-asset pool / device pool

-error search / error correction on site

-individual additional services 

 

 

 

If you have any wishes or/ and suggestions please, do not hesitate to contact us at any time. We will find a solution for you!

 

Processing of Repairs

Defective devices can be sent to us at any time or following notification to us by phone or email.

In this case, we would ask you to kindly attach a delivery note with an error description. You should then make sure that your device is packed adequately for dispatch.

On arrival at our company, the devices are immediately given a repair number and handed over to the technician in charge of the repair.

We will send you a cost estimate for the repair of the device straight away.

Only after you have confirmed the repair option with your signature and returned the paperwork to us will we repair, return or dispose of the device, according to your request.

 

We are an improved Servicepartner of M3 Mobile

For more than 25 years our experienced and excellently trained team of technicians has provided services of the highest quality!

 

We repair and service barcode scanners, mobile data collection devices, label printers and fork lift terminals of many brands such as:

-Datalogic

-Datamax

-Intermec

-M3 Mobile

-Mocroscan

-Motorola

-Zebra 

-And many more

 

For other manufacturers and/or device types just ask us.

We are happy to advise you!

Simply arrange a personal appointment with us, so that together we can produce an offer that is tailor-made to meet your own requirements.

Tel. +49 (0)6482 9166-0

Customer Satisfaction

We attach great importance to the satisfaction of our customers. We provide the comforting certainty to be your competent and reliable service partner at any time and any place.

Increase the efficiency of your company

We have been established in the field of automation technology for over 25 years. We are happy to advise and assist you regarding topics such as process safety, data recording, data documentation ,etc. Find out more about our services on the following pages.

Copyright © 2018 ASI Automatic System Integration GmbH
Borngasse 33      D-65594 Runkel
Tel.: +49 (0)6482/9166-0      info@asi-gmbh.net

Arbor, cipherLab, Datalogic, Datamax O´Neil, Honeywell,
Intermec, M3 Mobile, Sewoo, Soredi, Toshiba, Zebra, ...

 

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